Shipping Policy
At DigixPark, all our products are digital downloads, which means no physical items are shipped. Once your payment is successfully processed, you’ll receive your purchased files immediately via email or through your DigixPark account dashboard.
1. Digital Delivery
All products are delivered electronically. After purchase:
You’ll receive an instant download link on the checkout confirmation page.
You’ll also receive a confirmation email with a download link.
You can re-download your files anytime from your My Account → Downloads section.
2. No Physical Shipping
Since all products are digital, there are no shipping charges or delivery wait times. You can access your files instantly after payment.
3. Delivery Issues
If you haven’t received your download link within 10 minutes after purchase:
Check your spam or junk email folder.
Make sure you used the correct email during checkout.
If you still face issues, please contact our support team at support@digixpark.com for assistance.
4. Incorrect Email or Payment Issue
If you entered an incorrect email address or your payment was not successfully processed, your order will not be completed. Please contact us with your transaction details to verify and resend your download.
5. File Access Duration
All downloads are available for re-access from your account dashboard. We recommend saving a backup copy on your device or cloud storage for long-term use.
6. Contact Us
For any delivery-related questions or concerns, contact us:
📧 support@digixpark.com
🌐 https://digixpark.com