Ch 5- Theraputic Relationships

Complete Chapter Questions With Answers

Sample Questions Are Posted Below

Page 1
1. The nurse understands that empathy is essential to the therapeutic relationship. When a
patient makes the statement, ìI am just devastated that my marriage is falling apart,î the
nurse can best show empathy through which of the following responses?
A) ìI feel so bad for what you are going through.î
B) ìYou feel like your world is falling apart right now.î
C) ìI have been divorced too. I know how hard it is.î
D) ìIt will get better; let’s talk about it.î
Ans: B
Feedback:
Therapeutic communication techniques, such as reflection, restatement, and
clarification, help the nurse to send empathetic messages to the client. The nurse must
understand the difference between empathy and sympathy (feelings of concern or
compassion one shows for another). Sympathy often shifts the emphasis to the nurse’s
feelings, hindering the nurse’s ability to view the client’s needs objectively.
2. The nurse is working with a patient who has quit several jobs and no longer sends
financial support to his two children living with their mother. This behavior is in
conflict with the nurse’s values concerning responsible parenting. When discussing
family roles with the patient, the nurse shows positive regard through which statement?
A) ìHow is not working right now affecting you?î
B) ìHow do you expect your kids to be provided for?î
C) ìYou need to somehow find a way to support your children.î
D) ìCan the children’s mother can get by for a while until you get better?î
Ans: A
Feedback:
The nurse who appreciates the client as a unique worthwhile human being can respect
the client regardless of his or her behavior, background, or lifestyle. The nurse maintains
attention on the client and avoids communicating negative opinions or value judgments
about the client’s behavior. In using positive regard, the nurse avoids value judgments
and shifting of the focus away from the patient.
Page 2
3. Which of the following statements is true of the component of a therapeutic
relationshipóìacceptanceî?
A) The nurse accepts the behavior of any inappropriate behavior.
B) It is avoiding judgments of the person, no matter what the behavior is.
C) It involves punishment for inappropriate behavior.
D) It is the ability of the nurse to perceive the meanings and feelings of the client and
to communicate that understanding to the client.
Ans: B
Feedback:
Acceptance is avoiding judgments of the person, no matter what the behavior is. It
means accepting the person but not necessarily the behavior. It does not involve
punishment for inappropriate behavior. Empathy is the ability of the nurse to perceive
the meanings and feelings of the client and to communicate that understanding to the
client.
4. Which of the following behaviors by the nurse demonstrate positive regard? Select all
that apply.
A) Communicating judgments about the client’s behavior
B) Calling the client by name
C) Spending time with the client
D) Responding openly
E) Considering the client’s ideas and preference when planning care
Ans: B, C, D, E
Feedback:
Calling the client by name, spending time with the client, and listening and responding
openly are measures by which the nurse conveys respect and positive regard to the
client. The nurse also conveys positive regard by considering the client’s ideas and
preferences when planning care. The nurse maintains attention on the client and avoids
communicating negative opinions or value judgments about the client’s behavior.
Page 3
5. The nurse initiating a therapeutic relationship with a client should explain the purpose,
which is to
A) alleviate stressors in life.
B) allow the client to know the nurse’s feelings.
C) establish relationships.
D) facilitate a positive change.
Ans: D
Feedback:
The client who has unmet or unsatisfactorily met needs seeks to make changes; the
nurse facilitates this desire to change. The focus of the therapeutic relationship is on the
client’s needs, not the nurse’s. The orientation phase begins when the nurse and client
meet and ends when the client begins to identify problems to examine. During the
orientation phase, the nurse establishes roles, the purpose of meeting, and the
parameters of subsequent meetings; identifies the client’s problems; and clarifies
expectations.