Refund Policy

At Digi Xpark, we strive to provide high-quality digital products that meet your expectations. Please read this policy carefully before making a purchase.

1. Digital Product Notice
All products sold on Digi Xpark are digital and downloadable. Once purchased, files are delivered instantly. Due to the nature of digital products, we generally do not offer refunds for change of mind, accidental purchases, or user error.

2. When Refunds Are Granted
We will consider a refund only in the following situations:
🔹 Duplicate payment for the same product
🔹 File corruption or download issues that cannot be resolved
🔹 Wrong or incomplete product delivered

3. How to Request a Refund
If your purchase meets the above conditions, contact us within 7 days of purchase at support@digixpark.com with:

🔹 Your order number
🔹 Your email address used for the purchase
🔹 Description of the issue

We will review your request and respond within 2–3 business days.

4. No Refunds on Promotions
Products purchased as part of a discount, bundle, or special offer are non-refundable, except in cases of file errors or technical issues.

5. Download Issues
If you have trouble accessing your files, please contact us first. We will provide a replacement download link at no extra cost.

6. Contact Information
For any questions or concerns regarding refunds:
Email: support@digixpark.com
Website: https://digixpark.com

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